Attendance Best Practices
How do you define late for work? How do you manage unscheduled absences? How can you encourage promptness and perfect attendance?
Join us for a lively discussion of attendance best practices, led by a panel of experienced local contact center experts.
The meeting will be held at our usual location, Dave and Buster's (MAP) at Crossroads Mall, where Loop 410 and IH 10 intersect.
Dependable attendance is crucial for contact centers, whose very connection to the world depends upon motivated individuals assisting customers promptly and skillfully. Our panel discussion will offer the insights of:
Our panelists will address the real life situations and best practices that have benefited their contact centers, and will discuss practice enhancements ranging from those which can be implemented immediately to others requiring some changes by management.