The Professional Teleservice Management Association is the only dues based not for profit organization in the San Antonio community focused on best practices in Customer Care. Our members represent leading companies of all industries, committed to offering excellent customer service and a rewarding work environment.

PTMA opens a world of best practices and networking opportunities for members, our corporate partners, and leaders in the community. Whether you are searching for business ideas, technology solutions, events, or career opportunities, you are sure to find them through PTMA.

Discover The PTMA Excellence Awards Program

THESE AWARDS HONOR OUTSTANDING ACHIEVEMENT AND LEADERSHIP AMONG AREA CONTACT CENTERS AND THEIR EMPLOYEES. TO LEARN MORE OR TO MAKE A NOMINATION, CLICK HERE.

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February 17, 2009, 11:15 AM - 1:00 PM 

It's Written All Over Your Face - Joanna Antongiovanni

Your face can be the mirror of your personality. In fact, statistical research has found 68 personality traits connected to facial features with 90% accuracy. Join us for this interactive presentation and learn how to recognize different facial features as they compare to corresponding personality traits.

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FUTURE EVENTS -

February 15,  2010 - Nomination Deadline for The PTMA Excellence Awards Program

March 17, 2010 - Purposeful Networking - Mike Bryant

Smart professionals choose PTMA

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Best practice ideas for your business

Networking opportunities

Technology solutions

Contact center tours

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